Privacy Policy - Allume Electrical

Last updated: November 27, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2 Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Allume Electrical, serving the Bayside Suburbs, Eastern Suburbs, South Eastern Suburbs and Melbourne CBD.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website.

Country refers to Victoria, Australia.

Device means any device that can access the Service such as a computer, cellphone or digital tablet.

Personal Data is any information relating to an identified or identifiable individual.

Service refers to the Website and Allume Electrical’s services.

Service Provider means any natural or legal person who processes data on behalf of the Company.

Third-party Social Media Service refers to any website or social network through which a user can log in or create an account.

Usage Data refers to data collected automatically when using the Service.

Website refers to Allume Electrical, accessible at https://allumeelectrical.com.au.

You means the individual using the Service or the company or legal entity the individual represents.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

2.1.1 Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including:

Email address

First and last name

Phone number

Address, State, Province, Postal code, City

Bank account information for payments

Usage Data

When paying for services via bank transfer, additional verification information may be requested, such as:

Date of birth

Passport or national ID

Bank card statement

Proof of address

2.1.2 Usage Data

Usage Data is collected automatically and may include:

IP address

Browser type & version

Pages visited

Date/time of visit

Time spent on pages

Device identifiers

Diagnostic data

2.1.3 Information from Third-Party Social Media Services

If You choose to log in or register via Google, Facebook, or other social services, We may collect:

Name

Contact lists

Profile information

2.1.4 Tracking Technologies & Cookies

We use Cookies, beacons, tags and scripts for tracking and improving the Service.

Types include:

Essential Cookies – authentication, functionality

Acceptance Cookies – cookie policy acknowledgement

Functionality Cookies – preferences, saved settings

Tracking & Performance Cookies – analytics, usage statistics

2.2 Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service: including monitoring usage.

To manage Your Account: enabling access to features available to registered users.

For the performance of a contract: including purchases of products or services.

To contact You: via email, phone, SMS, or other electronic communications regarding updates or information related to services, including security notifications.

To provide You with marketing communications: such as promotions, special offers, or service updates (unless you opt out).

To manage Your requests: such as customer service enquiries.

To deliver targeted advertising: based on Your interests or location.

For business transfers: in the event of a merger, acquisition, or asset sale.

For other purposes: such as analytics, usage trends, service improvement, and evaluating marketing effectiveness.

Sharing Your Personal Information

Your information may be shared in the following scenarios:

With Service Providers: to monitor usage, provide advertising, process payments, or contact you.

For business transfers: during negotiations or completion of mergers or sales.

With Affiliates: including subsidiaries or parent companies, under the same privacy obligations.

With business partners: to offer products, services, or promotions.

With other users: when interacting publicly within the Service.

With Your consent: for any situation not covered above.

2.3 Retention of Your Personal Data

The Company will retain Personal Data only as long as necessary for purposes outlined in this Privacy Policy. Data may be retained to:

Comply with legal obligations

Resolve disputes

Enforce agreements

Usage Data may be held for a shorter period unless needed for security or service functionality.

2.4 Transfer of Your Personal Data

Your information may be transferred to — and stored on — servers outside Your state or country where data protection laws may differ.

By using the Service, You agree to this transfer.

All steps reasonably necessary will be taken to ensure your data is handled securely and in accordance with this Privacy Policy.

2.5 Disclosure of Your Personal Data

2.5.1 Business Transactions

If Allume Electrical is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. You will be notified before this occurs.

2.5.2 Law Enforcement

We may disclose Personal Data where required by law or government authority requests.

2.5.3 Other Legal Requirements

We may disclose Your Personal Data in good faith to:

Comply with a legal obligation

Protect Company rights or property

Prevent or investigate wrongdoing

Ensure user and public safety

Protect against legal liability

2.6 Security of Your Personal Data

We strive to protect Your Personal Data using commercially acceptable security measures. However:

No internet transmission is 100% secure

No electronic storage method is fully guaranteed

We cannot ensure absolute security but follow industry best practices.

3. Detailed Information on the Processing of Your Personal Data

Service Providers may access Your Personal Data to assist us in operating the Service.

3.1 Analytics

We may use third-party analytics tools to monitor and analyse website usage.

Google Analytics

Google Analytics tracks website traffic and shares data with other Google services.
Users can opt out via:

Google Analytics Opt-out Add-on

Google Ads Settings

Google’s Privacy Policy: https://policies.google.com/privacy

3.2 Email Marketing

We may use Your Personal Data to send newsletters, promotional materials, updates, and other information that may interest You. You may opt out at any time using the unsubscribe link included in our emails or by contacting Us directly.

We may use third-party Email Marketing Service Providers to manage and send emails to You, including:

Mailchimp

Provided by The Rocket Science Group LLC.
Privacy Policy: https://mailchimp.com/legal/privacy/

Campaign Monitor

3.3 Payments

We may offer paid products and/or services. When this occurs, We may use third-party payment processors.

We do not store or collect Your payment card details.

Information is provided directly to third-party payment processors.

These processors comply with PCI-DSS standards (managed by PCI Security Standards Council).

PayPal

For payments made by bank transfer, We may request additional information to verify Your identity and facilitate the transaction.

3.4 Behavioral Remarketing

Allume Electrical may use remarketing services to advertise to You after You visit our Website. We and our third-party vendors use cookies and similar technologies to:

Measure traffic

Analyse browsing behaviour

Display tailored ads

Evaluate ad performance

You may opt out of personalised advertising through:

NAI opt-out: http://www.networkadvertising.org/choices/

EDAA opt-out: http://www.youronlinechoices.com/

DAA opt-out: http://optout.aboutads.info/?c=2&lang=EN

You may also disable personalised ads on mobile devices via:

“Limit Ad Tracking” (iOS)

“Opt Out of Ads Personalization” (Android)

Google Ads (AdWords)

You can customise or opt out via Google Ads Settings:
http://www.google.com/settings/ads

Recommended add-on:
Google Analytics Opt-out Browser Add-on
https://tools.google.com/dlpage/gaoptout

Google Privacy Policy: https://policies.google.com/privacy

Facebook Remarketing

Facebook interest-based advertising info:
https://www.facebook.com/help/164968693837950

To opt out:
https://www.facebook.com/help/568137493302217

Facebook also follows Digital Advertising Alliance principles:

USA: http://www.aboutads.info/choices/

Canada: http://youradchoices.ca/

Europe: http://www.youronlinechoices.eu/

Facebook Data Policy:
https://www.facebook.com/privacy/explanation

3.5 Usage, Performance and Miscellaneous

We may use third-party service providers to help improve the performance, security, and quality of our Service.

Invisible reCAPTCHA

We use Google’s invisible reCAPTCHA to protect our website from spam and abuse.

reCAPTCHA may collect information from Your Device, including:

Behaviour data

Mouse movements

Keystrokes (in limited cases)

Device and browser details

Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/

4. Links to Other Websites

Our Service may contain links to third-party websites that are not operated by Us.
If You click a third-party link, You will be directed to that website.

We strongly recommend reviewing the Privacy Policy of every site You visit.

Allume Electrical has no control over the content, privacy policies or practices of any third-party sites or services and assumes no responsibility for them.

5. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time.

If changes are made:

We will post the updated Privacy Policy on this page.

We may notify You via email and/or a prominent notice on our Website before changes take effect.

The “Last updated” date at the top of the Privacy Policy will be updated accordingly.

We recommend reviewing this Privacy Policy periodically for any changes.
Changes become effective as soon as they are posted on this page.

6. Contact Us

If You have any questions about this Privacy Policy, You can contact us:

By email:
info@allumeelectrical.com.auC